1.1 Personal information you give us.

Details such as your name, charity name & number, email address and eventually additional information we may ask of you such as shipping details. This information is kept with us and are necessary for us to handle your order and deliver your product. Your shipping details will be given to our candle manufacturer when an order has been placed. The information is also used for statistical purposes to evaluate our product range.

When you contact us, we ask you to provide your e-mail address. This will enable us to send you a confirmation of your order and keep an ongoing dialog with you so that you can be absolutely sure that everything is recorded as you wish. We will not use your email address for any purpose other than the above unless you authorize us to do so.

1.2 Cookies

When you move around our website, we store information about where you are and for how long. This is done in the background and you do not notice it. The data is collected using cookies. A cookie is a small text file that is stored on your computer.

Our cookies do not contain any data about you, nor do they tell us who you are. These cookies only collect information about your visit to the website. The reason we collect this information is to give you the best possible experience when you visit the website. It also helps us to understand whether our website is user-friendly and whether it provides you with the right information at the right time.’

By using our website, you as a visitor agree with how Candle Cash uses cookies as described on this page.

The data collected from you is kept unencrypted but protected against unauthorised use. We use a firewall to protect against unauthorised access to our systems, thereby protecting your personal information. The firewall protects our internal networks against unauthorised access from the internet.

The information is primarily used by Candle Cash employees to fulfil the above-mentioned purposes only. This means that it is Candle Cash employees who work with marketing and sales.

We would like to send you information about our products and services. We may do this by email unless you have told us that you do not wish to be contacted in this way. If you wish to change how we process your data for marketing purposes, please contact us at

Email: info@candlecash.co.uk

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of the personal information we hold about you, please send an e-mail to our address above. We want to be sure that your personal information is accurate and up-to-date. You can ask us to correct or delete information that you believe is incorrect.

We review our privacy policy on an ongoing basis and if there is a change, we will post it on our website.

If you would like us to remove you from our systems or have questions about our privacy policy, please contact: info@candlecash.co.uk